Last week, Zap-Map, the UK’s leading EV mapping service, released a comprehensive ranking of the country’s vehicle charging networks. Presented in a league-table style ranking system, the report assessed and rated the most popular EV charging networks according to community-driven data and reviews.
According to over 1,500 Zap-Map users, and somewhat unsurprisingly so, Tesla remains top of the table as the highest-rated EV charging provider. The service has even been dubbed, “the standard that all networks should aspire to” by one EV driver - a possible kick up the backside for its rivals who are striving to reach the charging heights of the superstar manufacturer.
Tesla was closely followed by InstaVolt, who also represented the highest score for multi-brand networks. With the ability to cater for multiple manufacturers, unlike Tesla, as well as reliable rapid chargers and simple contactless payment, InstaVolt has the third largest rapid network in the country. Ranked second for both reliability and ease of use, customer feedback highlights the quality of charging and the fact that there are usually two chargers at each station.
This year’s report assessed 16 different charging providers, given a maximum of 5 stars, with the lowest-ranked provider given 2 stars. For the most regularly-used EV charging networks, users were asked to rate their overall satisfaction within four key areas of: reliability, ease of use, cost and facilities.
The table below details the results of the survey for each provider, outlining their overall positions and star ratings. All information was collected by Zap-Map.
Compared to last year, the main changes to the rankings are Osprey (formerly Engenie), which jumped fived places to 3rd; BP Pulse, which dropped from 5th to 13th; and new-entrant Swarco E.connect, which debuts at 5th place.
At the bottom of the table was Ecotricity’s Electric Highway network, which despite having a monopoly on most motorway sites, was described as being “out of date and unreliable” by many Zap-Map users that rely on rapid charging on mid-motorway journeys.
Part of the survey undertaken by EV drivers was to rank the most important factors when choosing a charge point. Reliability came out as the key factor, followed by ease of use, cost, and amenities. This continues to demonstrate the importance of reliability and ease of use for drivers needing to charge their vehicles.