1. How long will it take?

1. How long will it take?

The typical installation process will take around 2-4 hours from start to finish.

2. Positioning the charger

2. Positioning the charger

The installer will ask you where your ideal location for the charger is. They will work with you to choose the position depending on the location of the power supply and where you park your car.

3. Charger demonstration

3. Charger demonstration

Once the installation is complete, the installer will test and demonstrate the use of the charger.

4. Learn how to use the charger

4. Learn how to use the charger

If the charger has any smart features, the installer will set these up and explain how to use them.

5. Any questions?

5. Any questions?

If you have any further questions about the installation, features or use of your charging point you should ask the installer at this point.

6. Plug-in, charge & drive

6. Plug-in, charge & drive

At this point, all that's left to do is plug-in your vehicle, charge and enjoy the drive.

What do I need to do before installation?

You may be asked to provide information prior to the installation, such as photos of your electricity board or the ideal location for the charge point. By providing as much of the information required by the installer as possible, you will help the process be as efficient as possible on the day.

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You can make sure the area around the electricity supply meter and distribution board is clear and easily accessible

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Ensure your WiFi is up and running and have your password handy so any smart features can be installed

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You may also be asked to provide proof of ownership of the vehicle, proof of order of the vehicle or an electricity bill. So make sure you have access to these documents on the day

What does installation cost?

The cost of a charge point is the price of the unit plus the price of installation. Most manufacturers include the price of installation in the overall cost of the charge point. If you're buying your charge point through an installer, the cost of installation will be factored in to the price. You should check the manufacturer's or installer's website before purchasing for full installation cost details.

If the installation requires extra work that doesn’t come as standard, then there may be additional costs. If they can't complete the extra work on the arranged day the installer will arrange to come back to finish the work at an extra cost.

This is why providing as much information before the installation can be beneficial as the installer will notify you that extra work may be required. To see what comes as standard with installation, you should visit the manufacturer's or installer's website.

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